Following the successful deployment of the first Intelli-C Suite earlier this year, the second installation further enhances clinical capacity and operational flexibility. With both systems now live, the Trust is uniquely positioned to meet growing demand for high-quality diagnostic imaging and complex interventional procedures.

The Intelli-C Hybrid Suite unites fluoroscopy, radiography, and advanced interventional capabilities in a single, highly versatile platform. Its precision imaging and adaptable workflow tools empower clinicians to perform a broad spectrum of procedures with efficiency, accuracy, and confidence.

Hannah Garnett, Advanced Practitioner GI/GU Fluoroscopy Radiographer at Lancashire Teaching Hospitals NHS Trust, commented on the impact of the new technology:
“The fluoroscopy units are very versatile, allowing a wide range of procedures to be carried out with ease, improving the service for patients and image quality for clinicians. Our fluoroscopy suites are now modernised and more patient friendly, accommodating patients with varying needs.”

Training has been completed for the Trust’s dedicated clinical teams, ensuring both installations are fully optimised for patient benefit. The dual-suite configuration is expected to significantly reduce bottlenecks, expand service availability, and support faster, more effective care delivery.

This achievement reflects the close collaboration between HSL, NRT, and the Trust. From initial planning to installation and training, each stage has been driven by a shared commitment to clinical excellence and innovation. Together, the partnership is helping to set new standards in hybrid imaging technology within the NHS.

With two Intelli-C Suites now operational, the Trust has solidified its leadership in advanced imaging, reaffirming its vision to invest in state-of-the-art solutions that meet the evolving needs of patients and clinicians alike.

This milestone demonstrates how sustained innovation and collaboration can directly translate into improved outcomes, ensuring NHS patients continue to benefit from the very best in diagnostic and interventional care.

Learn more about the product here NRT Intelli-C multi-purpose tilt-C X-ray system – Hospital Services Limited UK

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The Shimadzu MX8C has become the mobile imaging system of choice across the HSE, with now more than 110 digital mobile X-ray units installed across hospitals in Ireland. Known for its reliability, ease of use, and outstanding image quality, the MX8C continues to set the standard for hospital radiology equipment in Ireland.

At HSL, we’re dedicated to making advanced imaging technology in Ireland more accessible for both patients and clinicians. A huge thank you to our valued partners and the hardworking hospital teams who make this possible every day.

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The Dornier Delta III Pro Lithotripter is a state-of-the-art lithotripsy system designed to provide highly effective, non-invasive treatment for kidney stones. By incorporating the latest advancements in medical technology, this system enhances precision, efficiency, and patient comfort, ultimately improving healthcare outcomes.

This installation is just the beginning of an exciting journey as we continue to introduce world-class medical solutions across the UK. We are immensely proud of our dedicated HSL team, whose expertise and hard work have made this milestone possible.

Stay tuned for more updates as we roll out this cutting-edge technology to further improve healthcare services.

Find out more Delta® III Pro — Dornier MedTech

View the Dornier range here You searched for dornier – Hospital Services Limited UK

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The Trust needed a variety of mobile point-of-care workstations to bring this technology into a wide range of care areas, especially as staff were adopting more electronic processes and workstreams. As members of the Confidentiality Advisory Group, SETRUST was well-versed in best practices for this project and knew that multiple styles of mobile carts, including ones that supported dual monitors, would be important for viewing detailed patient data and imagery within the new EPR system.

Working with Hospital Services Limited, a highly engaged and customer-focused reseller, SETRUST looked to Ergotron’s broad portfolio and selected the StyleView Laptop Cart and StyleView Cart with LCD Pivot. As former Ergotron customers, they knew about Ergotron’s reputation for quality and ability to meet unique needs across sites and departments.

SETRUST implemented the versatile carts across all clinical areas at multiple locations, including the emergency department, theatres, medical and surgical wards, higher dependency units and intensive care units.

The dual screens facilitate quick and easy access to all the relevant clinical information I need on a ward round,” said Chief Clinical Information Officer David Wilson about the SV Dual Monitor Kit accessory on the carts. “The mobile workstations are reliable and have excellent battery life, allowing me to focus on the patient rather than the technology. Overall, they have improved the quality of my daily ward rounds since their introduction.”

Other SETRUST sites appreciate the ability to accommodate an all-in-one computer. When several people need to view the same information at once, a large monitor on a mobile cart is critical. Many locations also use Ergotron monitor arms for comfortable typing and screensharing with patients in clinics and exam rooms.

Together, these professional-grade workstations are helping facilitate a new era of digital healthcare across the organisation.

“As we move forward with the implementation of enterprise EPR at SETRUST, the already high level of embedded technology that users know and operate with confidence, such as the dual screen medical carts, will give us a significant advantage in this ambitious programme of work,” said Sean Dooher, the Encompass programme manager.

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The milestone was marked by the completion of clinical applications training, equipping the site’s dedicated team to harness the full potential of the suite for real-world patient applications. This achievement underscores a significant investment in innovation and clinical excellence.

A Closer Look at the Intelli-C Suite

The NRT Intelli-C Hybrid Fluoroscopy Suite combines cutting-edge imaging and interventional tools within a single platform, designed to support both routine diagnostics and complex interventional procedures. Its advanced hybrid capabilities make it a trailblazer, offering precision, flexibility, and efficiency for healthcare teams and patients alike.

The suite’s installation has already begun to redefine diagnostic and interventional workflows, enabling improved patient outcomes while streamlining processes for clinicians.

Exciting Plans for Expansion

The partnership between HSL, NRT, and the Trust is just beginning. Plans are well underway for the installation of a second Intelli-C Suite, set to arrive in early spring 2025. This expansion will further solidify the Trust’s position as a leader in adopting advanced imaging technologies to enhance patient care.

A Team Effort

This groundbreaking project has been brought to life through the dedication and collaboration of a remarkable team. From initial planning to installation and training, every stage has showcased HSL and NRT’s commitment to supporting innovation and excellence in healthcare.

Stay Tuned for More

As the second suite’s installation approaches, HSL will continue to share updates on this exciting journey. We’re thrilled to support the Trust in unlocking the full potential of the Intelli-C technology, contributing to a brighter future for diagnostic and interventional healthcare.

Here’s to continued progress and innovation, making a real difference in patient care every day.

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A Comprehensive End-to-End Service

From configuration and complete build works to full deployment and ongoing support, HSL delivered a fully integrated service. This holistic approach alleviated the burden on Trust Encompass IT teams, allowing them to focus on other critical tasks while ensuring the WOWs met the diverse needs of healthcare staff across multiple departments.

The success of this project highlights HSL’s capacity and expertise in delivering impactful healthcare solutions. By tailoring the implementation to the unique requirements of each department, HSL provided a user-friendly, consistent experience for tens of thousands of staff members.

Addressing Challenges with Tailored Solutions

The rollout faced the inherent challenges of implementing WOWs in complex healthcare environments. To overcome these obstacles, HSL and the Trusts devised a meticulous, collaborative solution:

1. Customisation and Consistency: Each WOW was tailored to meet the specific needs of individual departments while ensuring a uniform experience for staff across the board. This ensured ease of use and seamless integration into existing workflows.
2. Epic Software Integration: The integration of Epic software allowed healthcare professionals to access patient information efficiently and securely, improving workflows and enabling better decision-making.
3. Static and Mobile Access Solutions: The inclusion of both static and mobile workstations ensured healthcare professionals could securely access electronic patient records wherever they were needed. Features like single sign-on, printing, and scanning further enhanced operational efficiency.

Enhancing Patient Care and Operational Efficiency

The deployment of the WOWs has had a profound impact on hospital environments, streamlining workflows and reducing waiting times. By improving accessibility to critical patient information, healthcare professionals can now deliver higher-quality care with greater efficiency.

This initiative also supports broader healthcare goals, such as reducing administrative bottlenecks and empowering staff with tools that simplify day-to-day tasks. The combination of innovative technology and tailored support ensures the Trusts are not only addressing present-day challenges but are also well-prepared for the future of healthcare.

A Future-Ready Solution

With the Encompass WOW rollout, HSL has set a new benchmark for healthcare innovation in Northern Ireland. By providing a scalable, adaptable solution, HSL together with Ergotron have equipped the Trusts with the tools needed to navigate the evolving landscape of digital healthcare.

This landmark project underscores the power of collaboration and innovation in transforming healthcare systems. HSL’s partnership with Ergotron and the Trusts has demonstrated how thoughtful planning, cutting-edge technology, and comprehensive support can come together to create lasting improvements in patient care and operational efficiency. The Encompass WOW rollout is not just a technological achievement but a meaningful step forward in delivering seamless, high-quality healthcare for all citizens in Northern Ireland.

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This solution of 75” Prowise Screens was designed to modernize the teaching environment, enhance student engagement, and provide educators with powerful tools to facilitate dynamic and interactive learning.

Key Benefits –

• Enhanced Learning Experience: The interactive nature of the Prowise Screens engages students more deeply, making lessons more interesting and effective.
• Modernized Teaching Tools: Educators have access to advanced tools that enable innovative teaching methods and foster a collaborative learning environment.
• Increased Efficiency: The integration of technology simplifies lesson planning and delivery, allowing teachers to focus more on student interaction and personalized instruction.
• Future-Proofed Classrooms: By adopting cutting-edge technology, Lagan College is well-prepared for future educational advancements and changing learning needs.

Brendan Strong, ICT/AV Officer at Lagan College, shared his positive feedback on the new solution:

“Our state-of-the-art Prowise boards have revolutionized our classroom learning environments. HSL has consistently delivered an outstanding customer experience, spanning from the initial inquiry to post-installation support. The accompanying software equips our educators with cutting-edge tools, enabling them to present subjects in a more engaging and dynamic manner. Furthermore, the adjustable wall brackets ensure seamless access for troubleshooting any technical issues, guaranteeing a user-friendly experience for both teachers and students alike.”

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• Hologic Horizon W
• Shimadzu Radspeed Fit

Key benefits:

• Early Detection and prevention
• Accurate Diagnosis
• Efficiency and Rapid results
• Improved Patient Services

Context

One of the hallmark features of the new health hub is the introduction of the DEXA Scanning & X-ray Service, marking a regional first for Newry. Dexa, a bone density scanner, plays a pivotal role in identifying and assessing the risk of osteoporosis, thereby enabling early intervention to prevent fractures. This service is particularly pertinent for demographics such as smokers, individuals over 50 years old, and postmenopausal women, where osteoporosis risk is heightened.

Challenge

Finding a single supplier who could provide both the DEXA and floor-mounted X-Ray systems for the trust, made more difficult by the constraint of converting an existing building, which imposed limitations on the size of the equipment. It was crucial for the equipment to fit within the available space and still be fully functional after installation.

The compact footprint of the Radspeed fit system proved to be highly advantageous. Its small size made it an ideal fit for the limited space available, overcoming the size constraint while ensuring that the trust’s imaging needs were met effectively.

Solution

HSL has introduced advanced diagnostic services, including Dexa Scanning for osteoporosis risk assessment and X-ray imaging, in the new healthcare facility in Newry City. The solution prioritizes patient education and engagement, empowering individuals to take proactive steps towards their health.

Results

“As the proprietor of Mourne Scan Clinic, collaborating with HSL on our patient-centric facility was truly gratifying. Our cutting-edge X-ray and Dexa systems, equipped with advanced AI-supported software, redefine the patient experience. Referrals are required for both services, yet our ‘one-stop’ approach ensures seamless resolution for those without. Offering same-day appointments alongside our unique walk-in service, we streamline the process. For Dexa, referral, approval, and scan are all managed upon arrival, with radiology reports available within 5 days. Similarly, for X-ray, the entire process is expedited, with reports ready within 1 hour. We handle the logistics while our patients unwind in our newly renovated healthcare haven.” Lisa Hughes Owner of Mourne Scan Clinic.

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Fully customized Pulse solution powered by Pexip

Key benefits:

• Improved patient care
• Extended reach of access to health services to rural communities
• Cost saving by reducing the need for travel, hospital visits and emergency admissions
• Simple and easy to use platform

Context

The cark Clinic at Belfast Children’s Hospital is a paediatric cardiology unit that provides care for babies and children with congenital heart defects. since 2007 the clinic has been using video conferencing technology to monitor and support its patients at home, reducing the need for hospital visits and improving their quality of life. The video conferencing service, powered by HSL’s pulse platform, is now available to all of the NHS trusts across Northern Ireland, thanks to the collaboration between HSL, the e-health and core ICT service in the HSC Board, and the Children’s Heartbeat Trust.

Challenge

Several challenges such as long waiting lists, staff shortages, Covid-19 pandemic, and geographical barriers. These factors affected the quality and equity of care for the patients and their families, who often had to wait, travel long distances, or risk infection to access the services they needed. The trust needed a solution that could improve the efficiency and effectiveness of the health and social care system, and address the needs and preferences of the patients and their families.

Solution

The solution was to use videoconferencing technology to connect the Clark Clinic at Belfast Children’s Hospital with its patients and their families at home. The videoconferencing service, called Pulse, was developed by HSL, in collaboration with the e-Health and core ICT service in the HSC Board. Pulse allowed the clinic to monitor the health of babies and children with congenital heart defects, provide remote consultations and support, and reduce the need for hospital visits and admissions. The solution was especially helpful during the Covid-19 pandemic, when travel and contact were restricted and the risk of infection was high. The solution improved the quality of life and well-being of the patients and their families, as well as the efficiency and effectiveness of the health care providers.

Results

Dr Brian McCrossan, Paediatric Cardiologist at Clark Clinic said, “Since its introduction in 2007, there have been incremental improvements in the video conferencing technology. As the platform has advanced, it has significantly improved the timeliness and ease of connecting with patients and the paediatric cardiology team. It is extremely reliable and easy to access. We are also reassured by the security of the platform compared to social media type platforms. “Telehealth has played a vital role during the Coronavirus pandemic as it has enabled our team to conduct a number of urgent video-consultations for patients at home which have obviated the need for them to come to the emergency department. Parental anxiety has been more heightened than usual due to the pandemic, therefore we have found that supporting families at home with regular video-consultations has helped to reduce stress, reduce health service utilisation and is much appreciated by parents and clinicians alike.”

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