A leading specialist distributor and services provider of medical equipment and related supplies, maintenance services and repairs to hospitals across the Republic of Ireland, Northern Ireland and Great Britain, HSL’s reputation for supporting public and private hospitals across the UK and Republic of Ireland has been established over six decades of close partnership with an emphasis on understanding the unique requirements and challenges of customers within public and private hospitals across the UK and Republic of Ireland.

Bolstered by significant investment from Foresight Group between 2015 and 2023 and operating from its Belfast headquarters with offices in Dublin, Meath and Wicklow in Ireland and Derby and Westbury in Great Britain, HSL has seen nearly seven-fold growth since 2015 and five-fold growth of its team from 30 to 175.

HSL provides high-quality equipment to a growing number of customers on both sides of the Irish Sea, with over 500 medical facilities supported in 2024. Its service and maintenance division ensures minimal downtime for key hospital equipment – a vital issue for healthcare providers amid high patient demand. The company’s product and solutions offering includes diagnostic imaging and detection equipment, surgical devices, patient monitoring equipment, and a range of healthcare and communication technologies which support healthcare professionals throughout the patient care pathway.

Commenting on the investment Johan Falk, CEO Asker Healthcare Group added, “With the acquisition of HSL we are taking another step in our ambition to build the leading healthcare group in Europe within medical products and solutions. HSL has an attractive equipment and services offering that will complement our group well and further strengthen our scale benefits. The HSL team and their track record of building strong customer and OEM relationships while also being a local consolidator has truly impressed us. We see HSL as our base for future growth in the region and are looking forward to drive progress in healthcare together with Dominic Walsh and his team.”

HSL CEO Dominic Walsh added, “Over the past 60 years we have established ourselves as a trusted partner to healthcare providers in the Republic of Ireland, Northern Ireland and GB and are now one of the largest privately-owned medical equipment and service providers in the region. Becoming part of Asker Healthcare Group signifies a strategic step which will provide us with an even stronger offer with more innovative solutions to help to improve patient care. We are now ready for the next phase of our growth path.”

Reflecting on their successful partnership and exit from Hospital Serices Limited, James Livingston, Partner at Foresight Group added: “HSL is an excellent example of our unique commitment to investing in, building and growing companies across Great Britain, Northern Ireland and the Republic Ireland. HSL has transformed from a small, family business into one of the largest privately-owned healthcare product distributors, with its team providing important on-going technical and clinical support to hospitals on both sides of the Irish Sea. We wish its dedicated and entrepreneurial team every success under the new ownership and are confident it will continue to thrive.”

On their long-standing and fruitful relationship with Foresight Group Dominic Walsh said, “Over the last decade, Foresight Group has been instrumental in helping Hospital Services to grow quickly in the right way. It has been a great relationship and they have brought so much more to our business than just investment, they have facilitated positive challenge, strategic direction and expertise in ESG.”

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Implemented as a direct response to remote working required during the Covid-19 pandemic, the system has been successfully embraced by the Hip MDT, Knee MDT and Upper Limb MDT, accommodating meetings of approximately 6-15 team members as well as seminars of up to 50 people and recently a large meeting with regional hospitals which accommodated 104 participants. This flexibility in format and size makes the solution an optimal platform for not only MDT meetings but also trainings and general meetings for Hampshire Hospitals, facilitating remote working as social distancing and work from home remain important tools for combatting the ongoing pandemic.

The Pexip Infinity-powered system which integrates with Microsoft Teams and Cisco equipment offers a highly simplified and easy-to-use system for busy healthcare professionals based across numerous sites and allows attendees to join a meeting through Microsoft Teams or from a boardroom or meeting scenario using a Cisco system. Users can view all clinical data shared within a meeting room, working alongside the Electronic Patient Record (EPR) to include all information in one ecosystem. A three-screen setup also enables participants to take control of the screen and ‘drive’ the display, offering equal and secure access to the EPR, imaging, and test results for all participants within the meeting regardless of their location and making this an ideal platform to host virtual orthopaedic seminars.

Highlighting how increased collaboration through the virtual system is helping to improve the level of patient care at Hampshire Hospitals, a recent case was presented at Bath Hospital involving a young man who had been previously advised that he needed a new knee. Working in consultation with the MDT, the orthopaedic team at Bath took advantage of the vast pool of knowledge available from consultants in Basingstoke, the Regional Centre of Excellence for Osteotomy which runs masterclasses which are beneficial for improving knowledge within the region to benefit patients, resulting in a definitive answer for the patient.

Reflecting on the success of this collaborative project between HSL and Hampshire Hospitals Joanne Rix, Telehealth & Communications for HSL said, “The brief for this project was to provide a video conferencing system for MDT meetings with 3 screens, a good quality camera, and audio pick up to allow for collaboration across the region. HSL’s team worked closely with the consultation and IT teams at Hampshire Hospitals to explore the best solution to meet all the needs and future proof the communication function within the Trust. We are delighted by the outcome – an easy to use and adaptable telehealth solution devised to encourage collaboration, sustainability, and help improve the quality of patient care through additional expert input on cases.”

Commenting on the collaboration with HSL to deliver this innovative video conferencing solution David Howard, Lead Orthopaedic Surgical Practitioner and Orthopaedic MDT Lead at Hampshire Hospitals said, “From the second I got involved in the project, access to HSL’s team was simple and no request was ever a problem. HSL’s in-depth knowledge of our work and understanding of our needs as well as their calmness when reacting to challenges and fielding technical queries made them ideal partners for implementing the solution.”

Find out more here Video Conferencing Platform – Hospital Services Limited | Pexip (hsl.ie)

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A major area of focus for AVer across the UK and Ireland and across the EU as a whole is to work with a select number of partners that will add value and deliver Telehealth / Telemedicine solutions across its eco-system, helping health care providers and their patients communicate with each other at a distance and improve efficiencies and reduce workload through the use of video. Commenting on the partnership, Chris Godsalve, AVer Channel Sales Manager for the UK and Ireland said, 

“With HSL being recognised as a leading services provider in the healthcare sector this ties in nicely with our global partner strategy for the Healthcare vertical as we are always looking to work with partners that are delivering innovative and scalable Telehealth solutions that will allow for better patient care and streamline the workload of healthcare professionals by allowing them to connect better via the power of Video.”

Amongst AVer’s portfolio are a number of simple, yet Innovative and scalable solutions that can be used for telemedicine applications, delivering better outcomes for both healthcare professionals and the patients they provide care for on a daily.

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