One of the most striking aspects of the congress was the pace of innovation across every area of urology. From conversations on the exhibition floor to insights shared during scientific sessions, there was a clear sense that the field is moving steadily toward more precise, patient-centred care. In particular, developments continued refinement and evolution of endourology and urolithiasis care. Alongside this, imaging and diagnostics continue to evolve at an impressive rate. New technologies are enabling earlier and more accurate detection of disease, which in turn supports more personalised treatment decisions. It was encouraging to see how these innovations are no longer theoretical but increasingly being integrated into clinical practice.

Minimally invasive and image-guided therapies were another consistent theme throughout the event. Live and recorded procedural sessions highlighted how far techniques have progressed, with a strong focus on precision, recovery times, and overall patient experience. The shift toward less invasive approaches is clearly not just a trend, but a fundamental change in how urological care is delivered.

Beyond the science and technology, what made the experience particularly valuable for us was the opportunity to connect face-to-face with our urology partners. These conversations gave us a deeper understanding of the challenges clinicians are facing in real-world settings, as well as the opportunities to work together more closely. There is something uniquely powerful about being able to exchange ideas in person, and events like EAU continue to play a vital role in strengthening those relationships.

Leaving London, there was a strong sense that urology is entering an exciting phase, one defined by greater precision, better use of data, and closer collaboration across the healthcare ecosystem. The insights we gained and the discussions we had will directly inform how we continue to support our customers moving forward.

Overall, our time at EAU 2026 was both energising and thought-provoking. It reinforced the importance of staying connected to the wider urology community and remaining engaged with the innovations that are shaping the future of patient care. We are pleased to offer our full stone mangement solution The-Complete-Stone-Management-Solution-from-HSL-V6.pdf

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What sets Intelli-C apart is its ability to handle an impressive range of procedures through a single, versatile platform. Designed for both radiographic and fluoroscopic work, the system supports everything from routine examinations to GI studies and interventional procedures. Its 17 × 17-inch flat-panel detector delivers the clarity and detail required for confident diagnosis, while its low-dose imaging technology allows clinicians to work safely and responsibly, keeping patient exposure as low as reasonably achievable without compromising image quality.

A defining characteristic of Intelli-C is its thoughtful approach to workflow. The system’s fully motorised, tilt-C design allows clinicians to move seamlessly between different imaging positions, with automated C-arm movements and programmable geometry that reduce the time spent repositioning equipment. This makes the system not only efficient, but also comfortable for patients who may have limited mobility or who require longer, more complex studies. The table’s carbon-fibre construction, smooth elevation range and high weight capacity further enhance accessibility, making Intelli-C suitable for a wide spectrum of patients, from routine cases to bariatric care.

Beyond its ergonomic benefits, Intelli-C has quickly become known for its clinical versatility. It supports the full breadth of GI fluoroscopy including swallow studies, barium procedures and functional examinations, while also offering the precision and stability needed for interventional radiology and pain management injections. For departments striving to maximise room utilisation and reduce bottlenecks, a hybrid imaging system like Intelli-C can have a profound impact on throughput and scheduling flexibility.

However, what truly strengthens the value of Intelli-C for hospitals in the UK and Ireland is the comprehensive service that accompanies it. As the official distributor, HSL offers a complete, end-to-end approach that begins long before installation. Their team works closely with hospitals to plan spaces, determine the best configuration, and ensure that the system integrates seamlessly into existing workflows. Once installed, clinicians and radiographers benefit from hands-on applications training, ensuring they can make full use of the Intelli-C’s capabilities from day one. And because imaging technology is only as good as its long-term support, HSL remains involved long after go-live, providing maintenance, software updates and refresher training to keep departments running smoothly.

This partnership-based approach has already demonstrated its value across multiple NHS sites. In England, the first Intelli-C hybrid fluoroscopy suite represented a major step forward in the trust’s diagnostic capabilities, with clinicians praising its versatility, workflow efficiency and ease of use. The success of this initial project – Pioneering Innovation: First NRT Intelli-C Hybrid Fluoroscopy Suite Installed in NHS England – Hospital Services Limited UK – led directly to the rollout of a second Intelli-C suite within the same trust, NHS England Expands with Second NRT Intelli-C Hybrid Fluoroscopy Suite from HSL – Hospital Services Limited UK further reinforcing both the system’s performance and HSL’s reputation as a dependable long-term imaging technology partner.

As healthcare services continue to modernise and digital imaging becomes even more central to clinical decision-making, solutions like Intelli-C are helping departments elevate their standard of care without increasing complexity. Its combination of advanced imaging, intelligent workflow features and multi-disciplinary versatility positions it as one of the most capable hybrid X-ray systems available today.

With HSL supporting every step—from consultation and installation to training and ongoing service—Intelli-C is more than just a piece of equipment. It is a long-term investment in clinical efficiency, patient comfort and diagnostic precision for hospitals and imaging departments across the UK and Ireland.

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The meeting featured key updates across the specialty, including advances in prostate cancer screening, functional urology, and personalised medicine. Technology played a major role, with robotics, surgical innovation, and new treatment techniques on display. HSL were proud to support the event and showcase the Dornier Thulio laser — a highlight of the exhibition that was well received by all who saw its capabilities.

The event provided opportunities to celebrate excellence, with major awards presented to leading figures in urology.

With a successful blend of learning, networking, and innovation, BAUS ASM 2025 set the stage for another strong year.

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The milestone was marked by the completion of clinical applications training, equipping the site’s dedicated team to harness the full potential of the suite for real-world patient applications. This achievement underscores a significant investment in innovation and clinical excellence.

A Closer Look at the Intelli-C Suite

The NRT Intelli-C Hybrid Fluoroscopy Suite combines cutting-edge imaging and interventional tools within a single platform, designed to support both routine diagnostics and complex interventional procedures. Its advanced hybrid capabilities make it a trailblazer, offering precision, flexibility, and efficiency for healthcare teams and patients alike.

The suite’s installation has already begun to redefine diagnostic and interventional workflows, enabling improved patient outcomes while streamlining processes for clinicians.

Exciting Plans for Expansion

The partnership between HSL, NRT, and the Trust is just beginning. Plans are well underway for the installation of a second Intelli-C Suite, set to arrive in early spring 2025. This expansion will further solidify the Trust’s position as a leader in adopting advanced imaging technologies to enhance patient care.

A Team Effort

This groundbreaking project has been brought to life through the dedication and collaboration of a remarkable team. From initial planning to installation and training, every stage has showcased HSL and NRT’s commitment to supporting innovation and excellence in healthcare.

Stay Tuned for More

As the second suite’s installation approaches, HSL will continue to share updates on this exciting journey. We’re thrilled to support the Trust in unlocking the full potential of the Intelli-C technology, contributing to a brighter future for diagnostic and interventional healthcare.

Here’s to continued progress and innovation, making a real difference in patient care every day.

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This award recognises the groundbreaking work behind the Brevera® system, which has revolutionised breast biopsy procedures across all HSE-funded breast centres in Ireland. By combining real-time imaging with tissue acquisition, the system enhances accuracy, shortens procedure times, and significantly improves patient comfort.

Winning this award highlights HSL’s commitment to driving innovation and delivering solutions that make a real difference in patient care and healthcare efficiency. We are incredibly proud of our collaboration with Hologic, Inc., and the positive impact this system has had on breast cancer diagnostics in Ireland.

A heartfelt thank you to Health Tech Ireland for this incredible recognition and to all our partners and team members who contributed to this success. Together, we’re transforming the future of diagnostic care.

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November 9, 2022 — HSL are a recipient of the 2022 Zoom Partner Awards from Zoom Video Communications, Inc., commending the company’s inventive spirit and impactful achievements. The award was presented to HSL for EMEA Partner Marketing Innovation at Zoomtopia Partner Connect.

Partner Connect is a partner-focused event at Zoomtopia designed to inform and inspire partners on Zoom’s vision, how they can better sell, learn about new program updates, and celebrate their successes.

The award program recognizes organizations that have strategized impactful business plans with Zoom, resulting in increased alignment and distinguished sales and marketing accomplishments. HSL is this year’s EMEA Partner Marketing Innovation Award recipient.

“Our partners continue to do incredible things, and Zoom’s annual Partner Awards recognize their ongoing commitment to deliver happiness to our customers,” said Todd Surdey, Head of Global Channel and Business Development. “With hybrid work here to stay, our partners play an integral role in delivering Zoom’s platform to our global customers. From chat, phone, meetings, and much more, our partner community has worked tirelessly to help customers reimagine work and stay connected. We commend their dedication, innovation, and impressive results.”

HSL are proud that Zoom have identified us as a leading healthcare solutions provider in the UK and Ireland through recognition of our skills, expertise and honesty as a partner. Increasingly, healthcare organisations are realising wider benefits by embedding Zoom deeper into their digital strategies. As an accredited Zoom solution provider, we specialise in getting the best from the technology – saving you time, effort and money. Our managed services offer the support in creating, deploying and maintaining digital strategy with customised Zoom solutions. You’ll have access to all the technical knowledge and expertise you need to develop, test, refine and implement new uses for Zoom which are always secure, always compliant and always easy to use. Our Zoom solutions are available via the DFOCVC Framework.

About HSL

Hospital Services Limited (“HSL”) is a specialist distributor of medical and surgical equipment, consumable products, and healthcare IT solutions servicing public and private hospitals across the UK and Ireland.   

With over 120 people active in the market and based at offices in Belfast, Dublin and East Midlands, HSL is one of the largest privately-owned distributors supplying the health sector. In addition to supplying market leading technologies and solutions to its customers, HSL’s team provides on-going technical and clinical support to the end-user of our products.   

For more information on how HSL is helping healthcare providers deliver the highest level of patient care, visit www.hsl.co.uk.   

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The team at the Western Health and Social Care Trust’s Gestational Diabetes Pathway at Altnagelvin Area Hospital in Derry / Londonderry have been recognised for partnership working with service users and innovation in quality improvement. They redesigned their diabetes antenatal service by enabling an exceptional level of telehealth care in an ever-changing health and social care environment by roll-out of simplified video communications implemented in partnership with Northern Ireland-based specialist distributor of bespoke healthcare IT solutions to health establishments, Hospital Services Limited (HSL). This has become especially relevant due to challenges posed by the Covid-19 pandemic.

Named as recipients of a prestigious British Medical Journal Award in the category of Innovation in Quality Improvement, the team was commended for their display of adaptability and innovative thinking to preserve a high level of patient care at a worry-filled time for expectant mothers. Begun in January 2019, the partnership between HSL and the Western Trust has seen consultants incorporate a state-of-the-art telehealth (video appointment) solution by Pexip into their daily patient care, helping to maintain and improve patient contact despite limited access due to Covid-19.

Led internally by Dr Athinyaa Thiraviaraj, Consultant Physician in Diabetes & Endocrinology, the clinicians at the Western Trust have carried out over 1000 consultations (as of Nov 2020) via the integrated interface in order to better meet patient needs and gain a more holistic view of the patient’s overall condition whilst also keeping patient communications open during a period of time which has seen reduced opportunity for in-person appointments during the Coronavirus pandemic.

Commenting on the success of the telehealth solution for answering patients’ needs, Dr Athinyaa Thiraviaraj said,

“Working in partnership with women who attend our service, we have been able to develop, test, and standardise video-consultations. This has helped our service to continue with minimal interruptions through both the first and second surge of the pandemic. This innovative model of care has made it possible for us to continue our commitment to support expectant mothers at a time of anxiety and concern.”

Commenting on the special role that video calls have made in maintaining a high level of patient care Dr Thiraviaraj added,

“I can’t see our service defaulting to phone clinics. It’s just not the same when you are engaging in complex conversations like a health care consultation. Answering the need for the Trust team to closely interact with their patients for accurate diagnostics and treatment, HSL integrated their simplified video communications technologies, or HSL Telehealth, into the Trust’s existing patient administration systems (PAS) and electronic patient records (EPR), ensuring the new video call capabilities became part of the existing healthcare workflow.

Following on Sam McMaster, Director of Telehealth at Hospital Services Limited commented that;

“It is an imperative that whichever technology is adopted by a healthcare team, it must integrate seamlessly with existing systems and processes in order to become highly effective, intuitively used by care providers, if the solution is to gain widespread acceptance and be scalable across the whole spectrum of patients. It is for this reason that we made it our priority to ensure our Telehealth service by Pexip was embedded into existing procedures and processes to enable clinicians to utilise this technology without adding to their already large workload. No other service offers this level of integration, and as a result it will increase capacity in the NHS without placing extra stress on its resources. Costs are reduced and clinicians’ time better utilised while outpatients avoid the need to travel.”

The project has seen a proportionally significant impact on the environment, saving about 15,811 miles of travel for 654 appointments. This equates to 4.37 tonnes of Co2.

The service implemented by HSL at the Western Trust uses tried and tested technology. With the tap of a screen, clinicians can organise a remote and secure outpatient consultation requiring only a webcam, while patients access the sessions via a smartphone, tablet, laptop or PC.

The call is generated by software in HSL’s network which offers a complete, secure communications platform for health establishments, providing virtual meeting rooms, gateway services, and web applications. Full, constant monitoring and support is guaranteed and the HSL solution is compliant with the network security standards adopted by the NHS and the UK government. On completion of the consultation, the clinician closes the video window, completes an associated outcome form, or writes up the notes in the relevant EPR before moving to the next patient.

In addition to providing easier access for patients and care providers, the HSL Telehealth offering is also working to empower patients and physicians. With many patients more comfortable speaking with a doctor by phone or video call rather than in-person, the solution is removing barriers to conversations regarding patient care and reducing costs and time required to travel to in-person clinics at regional hospitals. The Telehealth solution also avoids requiring patients to download new apps or programmes to communicate, eliminating concerns regarding usability and security for patients, and encouraging wider collaboration among healthcare professionals.

“PEXIP are incredibly proud to be part of this ground-breaking and innovative project to improve patient care during the COVID-19 pandemic,”

added Leighton Hughes, Regional Director UK & Ireland, Pexip.

“The Pexip platform provides high-quality, scalable and secure video conferencing accessible by patients and users on any device, regardless of technology. HSL, a Pexip Gold Partner have used the 3rd party integration on our platform to create an end-to-end solution that integrates video seamlessly into the Western Health and Social Care Trust’s IT systems, workflows and processes. This industry leading telehealth solution will enable caregivers to really see and hear each patient, no matter their location, leading to greater understanding of the treatment needed, ultimately, enabling better healthcare outcomes. In these challenging times, this project will deliver critically important care to patients.”

Reflecting on the seamless integration of HSL’s Telehealth solution and the Western Health and Social Care Trust’s Gestational Diabetes Pathway Sam McMaster added,

“Dr Thiraviaraj is one of the most progressive and innovative clinicians I have worked with in all my time working with the NHS. We are delighted for the accolade she and her team have received which reinforces the outstanding level of patient care, innovation, and adaptability shown by Athinyaa and her team.”

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