Fully customized Pulse solution powered by Pexip

Key benefits:

• Improved patient care
• Extended reach of access to health services to rural communities
• Cost saving by reducing the need for travel, hospital visits and emergency admissions
• Simple and easy to use platform

Context

The cark Clinic at Belfast Children’s Hospital is a paediatric cardiology unit that provides care for babies and children with congenital heart defects. since 2007 the clinic has been using video conferencing technology to monitor and support its patients at home, reducing the need for hospital visits and improving their quality of life. The video conferencing service, powered by HSL’s pulse platform, is now available to all of the NHS trusts across Northern Ireland, thanks to the collaboration between HSL, the e-health and core ICT service in the HSC Board, and the Children’s Heartbeat Trust.

Challenge

Several challenges such as long waiting lists, staff shortages, Covid-19 pandemic, and geographical barriers. These factors affected the quality and equity of care for the patients and their families, who often had to wait, travel long distances, or risk infection to access the services they needed. The trust needed a solution that could improve the efficiency and effectiveness of the health and social care system, and address the needs and preferences of the patients and their families.

Solution

The solution was to use videoconferencing technology to connect the Clark Clinic at Belfast Children’s Hospital with its patients and their families at home. The videoconferencing service, called Pulse, was developed by HSL, in collaboration with the e-Health and core ICT service in the HSC Board. Pulse allowed the clinic to monitor the health of babies and children with congenital heart defects, provide remote consultations and support, and reduce the need for hospital visits and admissions. The solution was especially helpful during the Covid-19 pandemic, when travel and contact were restricted and the risk of infection was high. The solution improved the quality of life and well-being of the patients and their families, as well as the efficiency and effectiveness of the health care providers.

Results

Dr Brian McCrossan, Paediatric Cardiologist at Clark Clinic said, “Since its introduction in 2007, there have been incremental improvements in the video conferencing technology. As the platform has advanced, it has significantly improved the timeliness and ease of connecting with patients and the paediatric cardiology team. It is extremely reliable and easy to access. We are also reassured by the security of the platform compared to social media type platforms. “Telehealth has played a vital role during the Coronavirus pandemic as it has enabled our team to conduct a number of urgent video-consultations for patients at home which have obviated the need for them to come to the emergency department. Parental anxiety has been more heightened than usual due to the pandemic, therefore we have found that supporting families at home with regular video-consultations has helped to reduce stress, reduce health service utilisation and is much appreciated by parents and clinicians alike.”

The post HSL’s Pulse Platform a ‘lifeline’ for NI heart families appeared first on Hospital Services Limited UK.

Fully customized Pulse solution powered by Pexip

Key Benefits:

Reduced costs and time spent travelling for both patients and clinicians, especially for those who are remote or immobile.

Improved patient care and outcomes by enabling access to specialists, timely diagnosis, and monitoring, and sharing of clinical data and images in real time.

Enhanced communication and collaboration among the multi-disciplinary teams across multiple sites, as well as for training and education purposes.

Context

The aim of the project is to improve the collaboration and communication among the multi-disciplinary teams (MDTs) involved in orthopedic care across multiple hospital sites. The project is an example of how innovative technology can facilitate integrated care and enhance patient care.

Challenge

Before the video conferencing project was implemented, the trust faced several challenges in delivering effective and integrated orthopedic care across multiple sites. Some of these challenges were:

The lack of face to face communication and collaboration among the MDTs, especially during the Covid 19 pandemic, which required remote working and social distancing.

The difficulty in accessing and sharing clinical data, EOR, imaging and test results in real time, which could affect the quality and timeliness of decision making and patient care.

Solution

The solution HSL’s video conferencing platform called Pulse, powered by Pexip, which integrates with Microsoft Teams and Cisco equipment. The platform allows the MDTs to share clinical data, access the electronic patient record (EPR), and view imaging and test results in real time, regardless of their location. The platform also enables the MDTs to benefit from the expertise of consultants from the regional centre of excellence for osteotomy in Basingstoke, leading to better outcomes for patients with complex orthopaedic cases. The platform is easy to use, secure, and flexible, and can accommodate meetings of various sizes and formats, as well as training and general meetings. The platform was implemented by HSL, in collaboration with the consultation and IT teams at HHFT. The platform has been successfully adopted by the hip, knee, and upper limb MDTs, and has improved the level of collaboration and communication among the MDTs across multiple sites.

Results

Commenting on the collaboration with HSL to deliver this innovative video conferencing solution David Howard, Lead Orthopaedic Surgical Practitioner and Orthopaedic MDT Lead at Hampshire Hospitals said, “From the second I got involved in the project, access to HSL’s team was simple and no request was ever a problem. HSL’s in-depth knowledge of our work and understanding of our needs as well as their calmness when reacting to challenges and fielding technical queries made them ideal partners for implementing the solution.”

The post HSL Helps Hampshire Hospitals Enhance MDT Collaboration and Patient Outcomes with Pulse Platform appeared first on Hospital Services Limited UK.