Why Digital Signage Matters in Healthcare

Hospitals and clinics are often fast-moving environments where information needs to reach people quickly — whether it’s a change to an appointment schedule, a policy update, or a simple wayfinding prompt. Traditional communication methods like posters or printed notices can’t keep up with the speed or complexity of these demands. Digital signage offers a smarter, more agile way to communicate in real time — and in a way that’s engaging, accessible, and easy to manage.

Screens placed in reception areas, waiting rooms, corridors, and staff-only zones can serve multiple purposes at once. Patients can see estimated wait times and health education videos, visitors can find directions more easily, and staff can stay up to date with operational updates and emergency alerts. It’s a modern, effective way to make the healthcare experience more seamless and supportive for everyone involved.

Supporting Both New Installations and Existing Systems

Every healthcare provider is at a different stage in their digital journey. Some may already have a digital signage system in place but feel that it’s no longer delivering value — whether due to outdated infrastructure, clunky software, or lack of support. Others might be looking to deploy a solution for the first time and need expert guidance from planning through to implementation.

HSL is equipped to support both. If you’re looking to upgrade what you already have, we can help improve the infrastructure, migrate you to a more intuitive platform, and manage the transition smoothly. If you’re starting fresh, we offer a fully scoped deployment — including system design, installation, and training — so you can launch with confidence.

We often find that organisations are working with platforms they’re unhappy with, but feel unsure about what’s involved in making a change. That’s where our managed service makes all the difference.

A Fully Managed Solution, Built for Healthcare

One of the biggest challenges in digital signage is not just setting it up, but keeping it running well. At HSL, we provide a comprehensive, managed service that takes care of everything — from initial consultation and system deployment to ongoing monitoring, and support. That means your internal teams don’t have to worry about maintaining screens, or troubleshooting issues. We handle the technology, so you can focus on delivering care.

Enhancing the Experience for Patients, Visitors, and Staff

Digital signage plays a key role in improving the patient experience. By displaying real-time information like appointment times or check-in instructions, you can reduce uncertainty and anxiety, especially in busy clinics or waiting rooms. Health education content such as wellness tips, seasonal health campaigns, or preventive care guidance can also be shared in an engaging way while patients wait.

Navigating a large hospital or clinic can be overwhelming, especially for first-time visitors. Digital wayfinding tools, including interactive maps and directional signage, help reduce confusion and make navigation smoother — ultimately leading to fewer missed appointments and a more positive visitor experience.

Staff also benefit greatly. With digital signage in staff rooms, clinical areas, and shared spaces, critical updates can be shared instantly. This supports operational efficiency, especially in fast-moving environments where printed memos or emails may go unread or be delayed.

Digital signage is no longer a “nice to have” — it’s becoming a core part of how modern healthcare facilities communicate. Whether you’re ready to modernise your existing solution or begin a new deployment, HSL offers a flexible, fully supported approach that scales with your needs.

We understand the unique pressures healthcare teams face, and we’ve built our solutions to alleviate the communication burden. We are here to help you make communication clearer, faster, and more impactful across your organisation.

Explore how HSL’s digital signage can help you create a better-informed, better-connected healthcare environment.

The post Transforming Healthcare Communication with Digital Signage appeared first on Hospital Services Limited UK.

A leading specialist distributor and services provider of medical equipment and related supplies, maintenance services and repairs to hospitals across the Republic of Ireland, Northern Ireland and Great Britain, HSL’s reputation for supporting public and private hospitals across the UK and Republic of Ireland has been established over six decades of close partnership with an emphasis on understanding the unique requirements and challenges of customers within public and private hospitals across the UK and Republic of Ireland.

Bolstered by significant investment from Foresight Group between 2015 and 2023 and operating from its Belfast headquarters with offices in Dublin, Meath and Wicklow in Ireland and Derby and Westbury in Great Britain, HSL has seen nearly seven-fold growth since 2015 and five-fold growth of its team from 30 to 175.

HSL provides high-quality equipment to a growing number of customers on both sides of the Irish Sea, with over 500 medical facilities supported in 2024. Its service and maintenance division ensures minimal downtime for key hospital equipment – a vital issue for healthcare providers amid high patient demand. The company’s product and solutions offering includes diagnostic imaging and detection equipment, surgical devices, patient monitoring equipment, and a range of healthcare and communication technologies which support healthcare professionals throughout the patient care pathway.

Commenting on the investment Johan Falk, CEO Asker Healthcare Group added, “With the acquisition of HSL we are taking another step in our ambition to build the leading healthcare group in Europe within medical products and solutions. HSL has an attractive equipment and services offering that will complement our group well and further strengthen our scale benefits. The HSL team and their track record of building strong customer and OEM relationships while also being a local consolidator has truly impressed us. We see HSL as our base for future growth in the region and are looking forward to drive progress in healthcare together with Dominic Walsh and his team.”

HSL CEO Dominic Walsh added, “Over the past 60 years we have established ourselves as a trusted partner to healthcare providers in the Republic of Ireland, Northern Ireland and GB and are now one of the largest privately-owned medical equipment and service providers in the region. Becoming part of Asker Healthcare Group signifies a strategic step which will provide us with an even stronger offer with more innovative solutions to help to improve patient care. We are now ready for the next phase of our growth path.”

Reflecting on their successful partnership and exit from Hospital Serices Limited, James Livingston, Partner at Foresight Group added: “HSL is an excellent example of our unique commitment to investing in, building and growing companies across Great Britain, Northern Ireland and the Republic Ireland. HSL has transformed from a small, family business into one of the largest privately-owned healthcare product distributors, with its team providing important on-going technical and clinical support to hospitals on both sides of the Irish Sea. We wish its dedicated and entrepreneurial team every success under the new ownership and are confident it will continue to thrive.”

On their long-standing and fruitful relationship with Foresight Group Dominic Walsh said, “Over the last decade, Foresight Group has been instrumental in helping Hospital Services to grow quickly in the right way. It has been a great relationship and they have brought so much more to our business than just investment, they have facilitated positive challenge, strategic direction and expertise in ESG.”

For media enquiries please contact Impact Communications:

Julie McCabe (Julie@impact-comms.tv)

Brittany Breslin (Brittany@impact-comms.tv)

The post Hospital Services Ltd announces significant investment support from Asker Healthcare Group as it continues on journey to help healthcare providers improve patient care appeared first on Hospital Services Limited UK.

HSL, with a legacy of supporting healthcare professionals, specialises in providing cutting-edge medical technologies and services that improve clinical workflows, enhance patient outcomes, and optimise operational efficiencies. By joining AXREM, HSL strengthens its ability to contribute to critical conversations around healthcare technology, regulations, and the digital transformation of healthcare.

AXREM plays a pivotal role in fostering collaboration between industry suppliers, the NHS, and private healthcare providers. Its mission is to address shared challenges and deliver meaningful improvements across the sector while advocating for fair and effective procurement practices.

As an AXREM member, HSL is excited to participate in key focus groups, leveraging its expertise in medical imaging, healthcare IT, and clinical support to contribute to the industry-wide goal of enhancing patient care and healthcare delivery.

Dominic Walsh CEO of HSL, commented:
“Joining AXREM is a significant step forward for HSL. This partnership enables us to work collaboratively with like-minded organisations to drive technological advancements that directly benefit healthcare professionals and patients. We are passionate about supporting the NHS in achieving its goals for better patient care, improved efficiency, and reduced costs. AXREM’s vision aligns perfectly with ours, and we are eager to contribute to its initiatives and learn from the expertise of other members.”

Sally Edgington, Chief Executive Officer of AXREM, added:
“I am really excited and pleased to welcome HSL to AXREM Membership, this is great timing as we have recently published our Strategic Priorities 2025-27 and appointed a new Chair, so there will be a lot of strategic activities over the coming months, which I know HSL will be able to input into and influence. Being part of an industry group like AXREM is key to suppliers enabling them to horizon scan the market, have meaningful government engagement and be at the forefront of influencing policy. I am looking forward to working with the HSL team over the coming weeks and months”.

About HSL
HSL is a leading provider of medical technologies, clinical solutions, and healthcare IT services across the UK and Ireland. With a commitment to improving healthcare delivery, HSL partners with global innovators to bring the best technologies to hospitals and clinics, ensuring exceptional patient outcomes and operational efficiency.

About AXREM
AXREM represents suppliers of diagnostic medical imaging, radiotherapy, healthcare IT, and care equipment in the UK. Its members are committed to improving patient care through innovation, collaboration, and advocacy. AXREM provides a platform for addressing industry-wide challenges, promoting best practices, and driving advancements in healthcare technology. For more information, visit www.axrem.org.uk

The post HSL Joins AXREM, Reinforcing Its Commitment to Advancing UK Healthcare Technology appeared first on Hospital Services Limited UK.

Mobile carts serve as a bridge between digital tools and bedside care. By enabling seamless access to Electronic Patient Records (EPR) and other vital systems, they reduce time spent away from patients, allowing clinicians to focus on what matters most: patient outcomes.

These carts also streamline daily tasks such as medication administration and real-time charting. Their mobility ensures that critical data and tools are accessible wherever they’re needed, reducing redundancies and minimising errors. For example, in the Encompass Project rollout, mobile carts played a pivotal role in supporting EPR integration across multiple Trusts in Northern Ireland. This transformation led to smoother workflows and reduced pressure on IT teams, showcasing the operational benefits of these devices.

Modern carts are highly customisable to meet the needs of various departments, from critical care and emergency departments to surgical theaters and outpatient clinics. With options for integrated barcode scanners, secure medication drawers, and ergonomic designs, they adapt to a range of healthcare environments while maintaining efficiency.

Additionally, ergonomic features like adjustable heights and easy maneuverability reduce physical strain on healthcare workers. By improving comfort and minimising repetitive stress, carts contribute to staff well-being—an essential factor in maintaining high-quality care.

Advanced carts now integrate cutting-edge technology, including telemedicine capabilities, real-time diagnostics, and AI-driven tools. They are no longer just storage and mobility units; they are platforms for delivering modern healthcare innovations. As healthcare continues to evolve, future developments may include automated navigation, enhanced connectivity for IoT devices, and even robotics to further streamline care delivery.

Mobile carts are more than just tools—they are enablers of modern healthcare. By improving access to technology, enhancing workflows, and supporting staff, they play an essential role in meeting the demands of today’s fast-paced healthcare environments.

At HSL, we’re proud to be at the forefront of this transformation, partnering with healthcare organisations to deliver state-of-the-art mobile cart solutions, as seen in the Encompass Project. Together, we’re shaping a more efficient, patient-centered future.

The post The Role of Carts in Modern Healthcare: Driving Efficiency and Patient Care appeared first on Hospital Services Limited UK.

A Comprehensive End-to-End Service

From configuration and complete build works to full deployment and ongoing support, HSL delivered a fully integrated service. This holistic approach alleviated the burden on Trust Encompass IT teams, allowing them to focus on other critical tasks while ensuring the WOWs met the diverse needs of healthcare staff across multiple departments.

The success of this project highlights HSL’s capacity and expertise in delivering impactful healthcare solutions. By tailoring the implementation to the unique requirements of each department, HSL provided a user-friendly, consistent experience for tens of thousands of staff members.

Addressing Challenges with Tailored Solutions

The rollout faced the inherent challenges of implementing WOWs in complex healthcare environments. To overcome these obstacles, HSL and the Trusts devised a meticulous, collaborative solution:

1. Customisation and Consistency: Each WOW was tailored to meet the specific needs of individual departments while ensuring a uniform experience for staff across the board. This ensured ease of use and seamless integration into existing workflows.
2. Epic Software Integration: The integration of Epic software allowed healthcare professionals to access patient information efficiently and securely, improving workflows and enabling better decision-making.
3. Static and Mobile Access Solutions: The inclusion of both static and mobile workstations ensured healthcare professionals could securely access electronic patient records wherever they were needed. Features like single sign-on, printing, and scanning further enhanced operational efficiency.

Enhancing Patient Care and Operational Efficiency

The deployment of the WOWs has had a profound impact on hospital environments, streamlining workflows and reducing waiting times. By improving accessibility to critical patient information, healthcare professionals can now deliver higher-quality care with greater efficiency.

This initiative also supports broader healthcare goals, such as reducing administrative bottlenecks and empowering staff with tools that simplify day-to-day tasks. The combination of innovative technology and tailored support ensures the Trusts are not only addressing present-day challenges but are also well-prepared for the future of healthcare.

A Future-Ready Solution

With the Encompass WOW rollout, HSL has set a new benchmark for healthcare innovation in Northern Ireland. By providing a scalable, adaptable solution, HSL together with Ergotron have equipped the Trusts with the tools needed to navigate the evolving landscape of digital healthcare.

This landmark project underscores the power of collaboration and innovation in transforming healthcare systems. HSL’s partnership with Ergotron and the Trusts has demonstrated how thoughtful planning, cutting-edge technology, and comprehensive support can come together to create lasting improvements in patient care and operational efficiency. The Encompass WOW rollout is not just a technological achievement but a meaningful step forward in delivering seamless, high-quality healthcare for all citizens in Northern Ireland.

The post Transforming Healthcare in Northern Ireland: The Encompass WOW Rollout appeared first on Hospital Services Limited UK.

• Hologic Horizon W
• Shimadzu Radspeed Fit

Key benefits:

• Early Detection and prevention
• Accurate Diagnosis
• Efficiency and Rapid results
• Improved Patient Services

Context

One of the hallmark features of the new health hub is the introduction of the DEXA Scanning & X-ray Service, marking a regional first for Newry. Dexa, a bone density scanner, plays a pivotal role in identifying and assessing the risk of osteoporosis, thereby enabling early intervention to prevent fractures. This service is particularly pertinent for demographics such as smokers, individuals over 50 years old, and postmenopausal women, where osteoporosis risk is heightened.

Challenge

Finding a single supplier who could provide both the DEXA and floor-mounted X-Ray systems for the trust, made more difficult by the constraint of converting an existing building, which imposed limitations on the size of the equipment. It was crucial for the equipment to fit within the available space and still be fully functional after installation.

The compact footprint of the Radspeed fit system proved to be highly advantageous. Its small size made it an ideal fit for the limited space available, overcoming the size constraint while ensuring that the trust’s imaging needs were met effectively.

Solution

HSL has introduced advanced diagnostic services, including Dexa Scanning for osteoporosis risk assessment and X-ray imaging, in the new healthcare facility in Newry City. The solution prioritizes patient education and engagement, empowering individuals to take proactive steps towards their health.

Results

“As the proprietor of Mourne Scan Clinic, collaborating with HSL on our patient-centric facility was truly gratifying. Our cutting-edge X-ray and Dexa systems, equipped with advanced AI-supported software, redefine the patient experience. Referrals are required for both services, yet our ‘one-stop’ approach ensures seamless resolution for those without. Offering same-day appointments alongside our unique walk-in service, we streamline the process. For Dexa, referral, approval, and scan are all managed upon arrival, with radiology reports available within 5 days. Similarly, for X-ray, the entire process is expedited, with reports ready within 1 hour. We handle the logistics while our patients unwind in our newly renovated healthcare haven.” Lisa Hughes Owner of Mourne Scan Clinic.

The post Enhancing Healthcare Services: A Case Study of HSL’s Installation at the New Private Health Hub in Newry City appeared first on Hospital Services Limited UK.

In line with this expansion HSL now has regional offices in the East Midlands and the South West, increasing our overall team within GB by approximately 20% and demonstrating the continued success of HSL in England, Scotland and Wales and our ambition to grow our expertise in delivering cutting-edge audio-visual solutions to the healthcare sector and beyond.

Established over 60 years ago as a trusted supplier to healthcare providers on the Island of Ireland, HSL has developed an exceptional reputation through the delivery of innovative healthcare technology, surgical equipment, diagnostic imaging technologies and video conferencing solutions. Our growth strategy continues to focus on the GB market and over recent years we have seen significant expansion beyond the healthcare sector with audio-visual projects spanning across education and academia, judicial, and public services and developing and rolling-out a range of projects as a supplier for brands including Zoom, Teams, Yealink, Cisco, Pexip and Lenovo, among others.

“Due to our continued success since launching into the GB market, HSL has identified the need for advanced audio-visual solutions within the healthcare, public and private sectors and have further developed our portfolio of products and services to further expand our solutions and offerings,” said Steve Leatherland, Regional Director of Operations in GB for HSL. “These diversified markets and the continued drive for hospitals and trusts to move forward with digital hospitals have been catalysts to our continued business growth in this area.”

Commenting on the continued diversification of HSL’s audio-visual offering and the commitment displayed to its growing team, Sales Manager Matthew Sims said, “The team are excited about continuing to grow our strong client relationships and finding innovative solutions for meeting evolving client needs as well as partnering with new clients as our portfolio and market presence expand across GB.”

Highlighting growth outside of the traditional healthcare sector, HSL’s audio-visual team has recently completed a busy summer of installations for Loughborough Schools Foundation, a family of independent schools based in Leicester. Working closely in partnership with HSL, the school has continued the integration of professional audio-visual equipment across the site, including Epson projection, Prowise touchscreens, Extron video and control systems, and JBL and Crown audio systems. HSL has worked closely with Loughborough Schools Foundations’ internal teams to facilitate the standardisation of equipment across all classrooms and halls, creating an environment in which a teacher can enter any room and know exactly how to control any system.

Commenting on the project delivery, Tim Cottam, Programme Manager for GB at HSL commented: “The project management and integration team have once again worked in unison to successfully deliver various projects across the site, all with the increasing complexity of product delivery delays – thanks to a sustained surge in the need for technology integration across all sectors. A big thank you to everyone involved.”

The post HSL announces expanded audio-visual team as client portfolio continues to grow beyond healthcare sector appeared first on Hospital Services Limited UK.

The post HSL upgrade Workstations on Wheels (WOWs) to Transform Healthcare at South Eastern Trust in pictures appeared first on Hospital Services Limited UK.

Specialist distributor of medical and surgical equipment, consumable products, and healthcare IT solutions, Belfast, Dublin and Midlands-based Hospital Services Limited (HSL) has announced an innovative new project which applies the company’s long-standing expertise in forward-thinking healthcare solutions through the customisation and supply of purpose-built, sound-proof workstations which can be adapted to a wide range of requirements by healthcare professionals.

With the launch of their new Acoustic Pod Collection, HSL is enabling healthcare professionals to create usable and secure work and consultation spaces within their existing facilities to allow for better collaboration amongst medical professionals and aid remote consultations and diagnostics between patients and their doctors.

The units range in size from the one-person Solo and Single Privacy Pods to larger Connect dual-person pods and Engage meeting pods which facilitate up to four people per pod. The exterior of these fully customisable pods is designed with steel and glass, with intricately fabricated acoustic panelling, foam, and sound-seclusion sealing guaranteeing privacy for confidential discussions and teleconferences. The ‘room within a room’ dynamic is ideal for open-plan workspaces and features include but are not limited to adjustable lighting, ventilation system, frosted glass for brand placement or privacy, worktables, upholstered bench seating, power outlet, data plugs, USB charging and other computer connections. HSL’s suite of technology from its Telehealth division can also be utilised, allowing for effortless software and hardware collaboration. The team proudly applies their expertise in supplying mobile and portable technologies for Diagnostic and Telehealth applications, and clients are fully encouraged and supported in their decision to customise their pods.

Innovation is one of HSL’s core values and ensuring patient care is the company’s main priority, and this technological solution will help ensure safety, efficiency and accessibility for healthcare practitioners and Oliver McDaniel, Director of Sales at HSL, was at the forefront of the rise in demand for this solution during the Covid-19 pandemic. “The Acoustic Pod Collection was designed to address two core issues relating to open plan environments,” said Oliver. “The ergonomic and functional pods are packed with the latest technology and custom features to supply acoustic and visual privacy.”

He added, “Healthcare teams are looking to connect with clients virtually in aid of social-distancing. But also, spaces may be re-purposed to allow for more video consultations and meetings. These pods are an ideal solution. Popular examples of how these pods are being used can be found within Radiology where images can be reviewed remotely, or within healthcare teams who are virtually collaborating internally to discuss a patient’s follow-up.”

Since the launch of HSL’s Acoustic Pod Collection this month, the company has already seen significant interest from a number of health trusts across the UK and Ireland. “We are well positioned to deliver these innovative meeting and workspace requirements to our clients because of our in-depth understanding of their needs and approaches which has been developed over years of close working side-by-side with our clients. We look forward to continuing to roll out our Pods over the coming months as healthcare professionals explore new ways to work through remote and socially-distanced approaches,” Oliver added.

To learn more about how HSL is helping healthcare providers across the UK and Ireland deliver the highest level of patient care through innovative diagnostic, telehealth, and imaging solutions, visit www.hsl.ie.  

The post Hospital Services Limited (HSL) applies innovative approach to space issues within healthcare sector through launch of The Acoustic Pod Collection appeared first on Hospital Services Limited UK.