Through our integration partnerships, HSL can provide seamless patient virtual consultations.
Minimal change to existing processes
The adoption of virtual consultations makes little or no difference to the established ways of working. It uses the same screens and same process, but simply has additional dashboard icons.
Ease of use essential for patients
Patients are notified of upcoming appointments by SMS or email alerts. We employ familiar, proven mobile apps. The patient experience is extremely clear and simple.
Smart device support for patients
Allow the patients to use the devices most commonly found within the community. Support for iOS and Android smart phones and tablets.
Join with a single click
No complex additional joining instructions. Both the clinician and patient join appointments with ease.
Maintains data privacy
No data information is retained for all appointment events mitigating security concerns. All appointments are protected by ISO:27001 on a HIPPA compliant video platform.
Waiting rooms inbuilt into appointments
Track patients through the appointment joining right from the dashboard while the patient waits in a customised waiting room.
Experience the power of a complete collaboration solution.
We are impressed by the simplicity and elegance of the solution that was presented to us by HSL. Being able to intervene, support our colleagues and conduct remote consultations with the patient from a tablet or phone has changed how we work and speeds up diagnosis and time critical treatments. Time is of the essence when treating someone who has had a stroke, so literally every minute counts. The Telehealth platform has the potential to make a significant contribution to improved patient outcomes after stroke, especially during late evening and overnight periods.
Dr Enda Kerr & Dr Michael McCormick
Consultant Stroke Physicians
Telehealth has played a vital role during the Coronavirus pandemic as it has enabled our team to conduct a number of urgent video-consultations for patients at home which have obviated the need for them to come to the emergency department. Parental anxiety has been more heightened than usual due to the pandemic, therefore we have found that supporting families at home with regular video-consultations has helped to reduce stress, reduce health service utilisation and is much appreciated by parents and clinicians alike.
Dr Brian McCrossan
Paediatric Cardiologist at Clark Clinic
In addition to the streamlined workflow which the system offers that enables our team to treat more patients more effectively, the adaptability of the system means that the same technology can be used for diagnostic imaging of patients ranging from paediatrics to elderly patients. The technology will also help our team to answer the growing demand for chest x-rays as patients dealing with prolonged ‘long-Covid’ symptoms continue to present with ongoing imaging requirements.
Joanne Peacock
(Interim) General X-Ray Manager